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Why is my Wi-Fi connection weak and dropping on my Motorola One/One Power device?

What steps can I take to troubleshoot weak and dropping Wi-Fi connectivity on my Motorola One/One Power device compared to other Motorola devices?

Subject: Motorola - Sub Subject: One/One Power
Date: 5/11/2023 Status: SOLVED
3 answered / 1 voted, viewed icon 56 viewed.
Solved - The best Reply Archie - Wednesday, June 7, 2023 160

If you're experiencing a weak and dropping Wi-Fi connection on your Motorola One or One Power device, several factors could contribute to the issue. Here are some possible causes and troubleshooting steps you can try:


Motorola One or One Power device

Motorola One or One Power device


1. Distance from the Wi-Fi router: Ensure that you are within a reasonable range of your Wi-Fi router. The farther you are from the router, the weaker the signal strength becomes. Try moving closer to the router to see if the connection improves.


2. Router placement and interference: Check the placement of your Wi-Fi router. Ensure it is positioned in a central location, away from physical obstructions, and interference-causing devices such as cordless phones, baby monitors, microwave ovens, or other Wi-Fi networks. These devices can interfere with the Wi-Fi signal and cause instability.


3. Network congestion: If there are many devices connected to your Wi-Fi network or if your internet service provider (ISP) has bandwidth limitations, it can result in a weaker and dropping connection. Disconnect any unnecessary devices from the network and limit bandwidth-intensive activities while using Wi-Fi on your device.


4. Wi-Fi sleep settings: Check your phone's Wi-Fi sleep settings. If it is set to turn off Wi-Fi during sleep or when the screen is off, it may cause intermittent connectivity. Adjust the settings to keep Wi-Fi active at all times.


5. Wi-Fi network settings: Access your Wi-Fi settings on your device and ensure that you are connected to the correct network. Check if the network has any specific settings or restrictions that might affect your device's connection.


6. Phone software issues: Ensure that your Motorola One or One Power device has the latest software updates installed. Software updates often include bug fixes and improvements related to Wi-Fi connectivity. Restart your device and try connecting to Wi-Fi again.


7. Forget and reconnect to Wi-Fi network: Go to the Wi-Fi settings on your device, select your Wi-Fi network, and choose the option to "Forget" the network. Then, reconnect to the Wi-Fi network by entering the password. This can help resolve any authentication or configuration issues.


8. Reset network settings: Resetting your network settings can resolve issues related to network configuration. Go to the Settings menu, find the "Network & Internet" or "Connections" section, and look for the option to "Reset Network Settings." Keep in mind that this will remove saved Wi-Fi networks, Bluetooth pairings, and other network-related settings, so you may need to set them up again.


9. Wi-Fi antenna or hardware: If none of the above steps resolve the issue, there could be a problem with the Wi-Fi antenna or hardware in your Motorola One or One Power device. In such cases, it is recommended to contact Motorola customer support or visit an authorized service center to get the device inspected and repaired if necessary.


It's also a good idea to test the Wi-Fi connection with other devices to determine if the issue is specific to your Motorola device. If other devices also experience weak and dropping Wi-Fi, it might indicate a problem with the router or the network itself.

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ANSWERS Write an Answer

❝Why is my Wi-Fi connection weak and dropping on my Motorola One/One Power device?❞ answers. travis2019SC asked first. Total 3 replies.

stephen1974FL - Thursday, December 14, 2023 38
I am satisfied with the clarification provided✔

🚙 Abilene, TX?

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GameGuru_X - Thursday, April 25, 2024 2
Fantastic 🚕👌

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