Wi-Fi not working on Oppo A72?

Why is Wi-Fi not working on Oppo A72?

Many Oppo A72 users may face issues with the Wi-Fi connectivity on their device. This can be quite inconvenient, as Wi-Fi is an essential feature for browsing the internet, downloading apps, streaming media content, and much more. If you are experiencing Wi-Fi problems on your Oppo A72, don't worry, as there are several potential solutions you can try to resolve the issue.

Check Wi-Fi Network and Router

Before troubleshooting the device, it is always recommended to verify the Wi-Fi network itself. Ensure that other devices connected to the same network are working properly and are able to browse the internet without any issues. If they are experiencing problems too, it indicates an issue with the Wi-Fi network or router rather than the Oppo A72.

Restart Your Device

One of the simplest troubleshooting steps is to restart your Oppo A72. This simple action can often resolve minor software glitches that may be causing Wi-Fi connectivity problems. To restart your Oppo A72, press and hold the power button until the power menu appears, then select "Restart."

Forget Wi-Fi Network

If restarting the device didn't help, try forgetting the Wi-Fi network on your Oppo A72 and reconnecting to it. To do this, follow these steps:

1. Go to the "Settings" menu on your Oppo A72.
2. Select "Wi-Fi" to open the Wi-Fi settings.
3. Find the Wi-Fi network you are currently connected to and tap on it.
4. Select "Forget" or "Forget network" to remove the network from your device.
5. After forgetting the network, reconnect to it by selecting it from the list of available networks and entering the appropriate password.

Reset Network Settings

If forgetting the Wi-Fi network didn't resolve the issue, you can try resetting the network settings on your Oppo A72. This will restore all network-related settings to their default values and can often fix connectivity problems. To reset network settings:

1. Open the "Settings" menu on your Oppo A72.
2. Scroll down and select "Additional Settings."
3. Tap on "Backup & Reset."
4. Select "Network settings reset."
5. Finally, tap on "Reset settings."

Note that resetting network settings will remove all saved Wi-Fi networks, so you will need to reconnect to them manually after the reset.

Update Software

Ensure that your Oppo A72 is running the latest software version. Software updates often include bug fixes and improvements that can address various issues, including Wi-Fi connectivity problems. To check for updates:

1. Go to the "Settings" menu on your Oppo A72.
2. Select "Software Updates."
3. Tap on "Check for Updates."
4. If an update is available, follow the on-screen instructions to download and install it.

Once the update is installed, restart your device and check if the Wi-Fi issue has been resolved.

Factory Reset

If none of the previous steps have fixed the Wi-Fi problem on your Oppo A72, you can try performing a factory reset. This will erase all data and settings on your device, so it's essential to back up any important data before proceeding. To perform a factory reset:

1. Open the "Settings" menu on your Oppo A72.
2. Scroll down and select "Additional Settings."
3. Tap on "Backup & Reset."
4. Select "Factory data reset."
5. Finally, tap on "Reset phone" and follow the on-screen instructions to confirm.

After the factory reset, set up your Oppo A72 as a new device and check if the Wi-Fi issue has been resolved. If the problem persists, it may indicate a hardware malfunction, and it is recommended to contact Oppo customer support or visit a service center for further assistance.

By following these troubleshooting steps, you should be able to resolve Wi-Fi connectivity issues on your Oppo A72. Remember to thoroughly check settings, perform appropriate resets, and keep your device up to date to enjoy a seamless Wi-Fi experience.