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Greenworks Pro Brushless Mower Lawn Mower Troubleshooting
Problems
The mower does not start.
POSSIBLE CAUSE
The battery is not charged.
SOLUTION
Charge the battery.
Problems
The mower does not start.
POSSIBLE CAUSE
The switch is defective.
SOLUTION
Replace the switch (call the tollfree helpline
Problems
The mower does not start.
POSSIBLE CAUSE
Grass jammed between the deck and blade.
SOLUTION
Remove battery; check under deck for jams.
Problems
The mower does not start.
POSSIBLE CAUSE
The battery is not fully inserted in the mower.
SOLUTION
Check the connection between the battery and the mower. Make sure the battery clicks into place.
Problems
The mower does not start.
POSSIBLE CAUSE
Battery may require service or replacement.
SOLUTION
Call toll free helpline.
Problems
The mower cuts the grass unevenly.
POSSIBLE CAUSE
The lawn is rough or uneven.
SOLUTION
Check the mowing area.
Problems
The mower cuts the grass unevenly.
POSSIBLE CAUSE
The cutting height is not set properly.
SOLUTION
Move the wheels to a higher setting.
Problems
The mower does not mulch properly.
POSSIBLE CAUSE
Wet grass clippings are sticking to the underside of the deck.
SOLUTION
Wait until the grass dries before mowing.
Problems
The mower does not mulch properly.
POSSIBLE CAUSE
The mulching plug is missing.
SOLUTION
Install the mulching plug.
Problems
The mower is hard to push.
POSSIBLE CAUSE
The grass is too tall, or the cutting height is too low.
SOLUTION
Raise the cutting height.
Problems
The mower is hard to push.
POSSIBLE CAUSE
The rear of the grass catcher bag is dragging in thick grass.
SOLUTION
Empty the grass clippings from the grass catcher bag.
Problems
The mower is excessively noisy and vibrates.
POSSIBLE CAUSE
The motor shaft is bent.
SOLUTION
Stop the motor, and inspect for damage.
Problems
The mower is excessively noisy and vibrates.
POSSIBLE CAUSE
The blade is unbalanced.
SOLUTION
Repair before restarting. If vibration persists, call the toll free helpline.
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