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Samsung Electric Cooktop How to Use, Manuals Maintenance, Electric Cooktop Troubleshooting

Date: 5/6/2020 7:40:26 PM
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A cooktop, also known as hob, is a device commonly used for cookery which is commonly found in kitchens, for applying heat to the base of pans or pots.


Cooktops are often found integrated with an oven, or may be standalone devices.


Cooktops are commonly powered by gas or electricity and sometimes oil or other fuels are used.

Samsung 30 Inch Electric Cooktop with 5 Radiant Heating Elements

How to set the appliance for surface cooking

• The surface elements may be hot even when off and burns can occur. Do not touch the surface elements until they have cooled down sufficiently.

• At high or medium-high settings, never leave food unattended. Boilovers cause smoking and greasy spillovers may catch on fire.

• Be sure you turn the control knob to OFF when you finish cooking.


Recommended settings

The power levels in the table below are guidelines. The power settings required for various cooking methods depend on a number of variables, including the quality of the cookware being used and the type and amount of food being cooked.


Using the proper cookware

Using the right cookware can prevent many problems, such as uneven cooking or extended cooking times. Using the proper pots and pans will reduce cooking times and cook food more evenly.


Choosing the proper cookware

What your cookware is made of determines how evenly and quickly heat is transferred from the surface element to the pan bottom.


• ALUMINUM - Excellent heat conductor. Some types of food will cause the aluminum to darken. (Anodized aluminum cookware resists staining & pitting.). If aluminum pans are slid across the ceramic cooktop, they may leave metal marks that resemble scratches. Remove these marks as soon as the cooktop cools down.

• COPPER - Excellent heat conductor but discolors easily. May leave metal marks on ceramic glass (To remove, see above.)

• STAINLESS STEEL - Slow heat conductor with uneven cooking results. Is durable, easy to clean, and resists staining.

• CAST IRON - A poor conductor; retains heat very well. Cooks evenly once cooking temperature is reached. Not recommended for use on ceramic cooktops.

• ENAMELWARE - Heating characteristics will vary depending on the base material. Porcelain enamel coating must be smooth to avoid scratching ceramic cooktops.

• GLASS - Slow heat conductor. Not recommended for ceramic cooktop surfaces because it may scratch the surface.


Protecting the cooktop


Cleaning

• Clean the cooktop before using it for the first time.

• Clean your cooktop daily or after each use. This will keep your cooktop looking good and can prevent damage.

• If a spillover occurs while you are cooking, immediately clean the spill from the cooking area while it is hot to prevent a tough cleaning chore later. Using extreme care, wipe the spill with a clean, dry towel.

• Do not allow spills to remain on the cooking area or the cooktop trim for a long period of time.

• Do not use abrasive cleansing powders or scouring pads which will scratch the cooktop.

• Do not use chlorine bleach, ammonia, or other cleansers not specifically recommended for use on a glass-ceramic surface.


Preventing marks and scratches

• Do not use glass cookware. It may scratch the cooktop.

• Do not place a trivet or wok ring between the cooktop and the pan. These items can mark or scratch the cooktop.

• Make sure the cooktop and the pan bottom are clean.

• Do not slide metal pans across the cooktop.


Preventing stains

• Do not use a soiled dish cloth or sponge to clean the cooktop surface. A film will remain, which may cause stains on the cooking surface after the area is heated.

• Continuously cooking on a soiled surface can result in a permanent stain.


Preventing other damage

• Do not allow plastic, sugar, or foods with high sugar content to melt onto the hot cooktop. Should this happen, clean immediately.

• Do not let a pan boil dry as this will damage the cooktop and the pan.

• Do not use the cooktop as a work surface or cutting board.

• Do not cook food directly on the cooktop. Always use the proper cookware.


Care and cleaning of the glass cooktop


Normal daily use cleaning

Use only a ceramic cooktop cleaner. Other creams may not be as effective.

By following these steps, you can maintain and protect the surface of your glass cooktop.

1. Before using the cooktop for the first time, clean it with a ceramic cooktop cleaner.

• This helps protect the top and makes cleanup easier.

• Daily use of a ceramic cooktop cleaner will help keep the cooktop looking new.

2. Shake the cleaning cream well. Apply a few drops of cleaner directly to the cooktop.

3. Use a paper towel or a cleaning pad for ceramic cooktops to clean the entire cooktop surface.

4. Use a dry cloth or paper towel to remove all cleaning residue. No need to rinse.


Samsung Electric Cooktop 30 in


Removing burned-on residue

1. Allow the cooktop to cool.

2. Spread a few drops of ceramic cooktop cleaner on the entire burned residue area.

3. Using a cleaning pad for ceramic cooktops, rub the residue area, applying pressure as needed.

4. If any residue remains, repeat the steps listed above as needed.

5. For additional protection, after all residue has been removed, polish the entire surface by applying ceramic cooktop cleaner with a paper towel.


Removing heavy, burned-on residue

1. Allow the cooktop to cool.

2. Use a single-edge razor-blade scraper at approximately a 45° angle against the glass surface and scrape the soil. It will be necessary to apply pressure to remove the residue.

3. After scraping with the razor scraper, spread a few drops of ceramic cooktop cleaner on the entire burned residue area. Use a cleaning pad to remove any remaining residue. (Do not scrape the seal around the edges of the cooktop.)

4. For additional protection, after all residue has been removed, polish the entire surface by applying ceramic cooktop cleaner with a paper towel.


Removing metal marks and scratches

1. Be careful not to slide pots and pans across your cooktop. It will leave marks on the cooktop surface. You can remove these marks by applying ceramic cooktop cleaner with a cleaning pad for ceramic cooktops.

2. If pots with a thin overlay of aluminum or copper are allowed to boil dry, the overlay may leave black discoloration on the cooktop. You should remove this discoloration immediately or it may become permanent.


Cleaning the cooktop seal

To clean the seal around the edges of the glass, lay a wet cloth on it for a few minutes, then wipe clean with a nonabrasive cleaner.


Potential for permanent damage to the glass surface

• Sugary spillovers (such as jellies, fudge, candy, syrups) or melted plastics can cause pitting of the surface of your cooktop. This is not covered under the warranty. You should clean the spill while it is still hot. Take special care when removing hot substances. Refer to the section below.

• When using a scraper, be sure it is new and the razor blade is still sharp. Do not use a dull or nicked blade.


Cleaning sugary spills and melted plastic

1. Turn off all surface units. Remove hot pans.

2. Wearing an oven mitt, use a single-edge razor-blade scraper to move the spill to a cool area of the cooktop. Remove the spill with paper towels.

3. Any remaining spillover should be left until the surface of the cooktop has cooled.

4. Don’t use the surface units again until all of the residue has been completely removed.


SamsungElectric Cooktops Troubleshooting


Samsung works hard to ensure that you don’t have problems with your new cooktop. If you run into unexpected trouble, look first for a solution in the tables below.


The surface units will not maintain a rolling boil or will not cook fast enough.


- You may be using inappropriate cookware.

Use pans which are flat and match the diameter of the surface unit selected.

- In some areas, the power (voltage) may be low.

Cover the pan with a lid until the desired heat is obtained.

Home Depot Samsung 30 in. Radiant Electric Cooktop in Fingerprint Resistant Black Stainless

The surface units will not turn on.


- A fuse in your home may be blown or a circuit breaker may have tripped.

Replace the fuse or reset the circuit breaker.

- The cooktop controls are set improperly.

Check if the correct control is set for the surface unit you are using.


Areas of discoloration on the cooktop.


- Food spillover was not cleaned.

Refer to the section on the care and cleaning of the glass cooktop

- The surface is hot and the model features a light-colored cooktop.

This is normal. The surface may appear discolored when it is hot. This is temporary and will disappear as the glass cools.


The surface unit frequently cycles on and off.


- The element will cycle on and off to maintain the power setting.

This is normal operation, and not a system failure. Cycling at the high power setting is normal and can occur if the cookware is too small for the cooktop element or if the cookware bottom is not flat. Use the cooktop as usual.


The surface unit stops glowing when changed to a lower setting.


This is normal. The unit is still on and hot.


Scratches or abrasions on the cooktop surface.


- The cooktop is being cleaned improperly.

Scratches are not removable. Tiny scratches will become less visible in time as a result of cleaning. Use ceramic glass top cleaning cream. Do not use chemical or corrosive agents. These agents may damage the surface of the product.

- Cookware with rough bottoms was used on the cooktop or there were coarse particles (eg. salt or sand) present between the cookware and the surface of the cooktop.

Cookware has been slid across the cooktop surface.

To avoid scratches, follow the recommended cleaning procedures. Make sure cookware bottoms are clean before use, and use cookware with smooth bottoms.


Brown streaks or specks.


- Boilovers have been cooked onto the surface.

Wait until the surface cools down. Then, use a single-edge razor-blade scraper at approximately a 45° angle against the glass surface to remove the soil.


Areas of discoloration with metallic sheen.


- Mineral deposits from water and food have been left on the surface of the cooktop.

Remove using a ceramicglass cooktop cleaning cream.

Use cookware with clean, dry bottoms. Clean the cooktop with a ceramic cleaning agent regularly every week.


Cracking or "popping" sound.


- This is the sound of the metal heating and cooling during cooking.

This is normal operation and not a system failure. Use the cooktop as usual.


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Comments / Discussions

You must sign in to use this section.
Ethan (5/7/2020 6:35:53 AM):
Are glass and ceramic cooktops the same?
Damian (5/7/2020 6:36:01 AM):

A ceramic-glass blend cooktop is between 50 percent and 95 percent crystalline. Although they may be called by different brand names, all flat-top cook stoves are made of a glass-ceramic blend rather than being all-ceramic or all-glass. Each appliance company has a trademarked name for its brand of glass-ceramic.

Noah (5/7/2020 6:35:02 AM):
Do ceramic cooktops scratch easily?
Elizabeth (5/7/2020 6:35:16 AM):

Ceramic cooktops are easily scratched, though, so you would not want to use them for food preparation, but they can be used for placing foods to be served in their serving dishes and bowls. Smooth cooktops are also more easily cleaned if you spill food on them.

Jake (5/7/2020 6:34:40 AM):
Do glass cooktops scratch easily?
Amelia (5/7/2020 6:34:49 AM):

Range - Scratches on Glass Cooktop. Glass cooktops are made of a durable, scratch-resistant glass ceramic material. They are not scratch proof, so it is important to use the proper cookware and follow proper cleaning procedures. Scratches are not removable, especially deep scratches.

Connor (5/7/2020 6:33:33 AM):
What is a smart cooktop?
Emily (5/7/2020 6:33:51 AM):

A smart stove offers a customizable cooktop to accommodate any dish, pot, or pan. While a gas cooktop offers the best precision of cooking temperature, electric cooktops are where the new technology and features are found. Power burners meet intense heat cooking needs such as boiling water or searing foods.

Kyle (5/7/2020 6:31:35 AM):
How do I protect my electric cooktop?
Alexander (5/7/2020 6:31:51 AM):

Never move a pan back and forth over the burner.
Only use pots and pans with smooth bottoms while cooking on a glass top.
Periodically scrub the bottoms of your pans.
Clean spills as soon as they're cool enough to safely wipe away.
Avoid contact between your glass cook top and aluminum foil.

Joe (5/7/2020 6:30:56 AM):
How do I reset my Samsung cooktop?
Sophie (5/7/2020 6:31:08 AM):

Solution: Restart the cooktop by pressing the Power button. If the issue continues, turn off the circuit breaker for 30 seconds and then turn it back on. Then, restart the cooktop. If the issue still continues, service is required.

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