Performing a modem restart is the most common solution to internet-related issues.
Your Xfinity Gateway comes with a default WiFi network name and password. If your WiFi network name and password have never been personalized, you can retrieve your default WiFi information on the side or bottom panel of your Gateway.
Resetting Wifi Login
Note: If the Admin Tool password has previously been changed, you will need to use that login information. If you don't remember/know the new Admin Tool password, you will need to factory reset your Wireless Gateway.
Any time you change a WiFi name or password, you must reconnect all your WiFienabled devices by entering the updated network name and password under the device's WiFi settings.
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