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If you are trying to access the drive shaft or shifter on your GE washing machine, here are some general steps that may help:

1. Unplug the washing machine and turn off the water supply.
2. Remove any clothes or items from the machine and open the lid.
3. Remove the agitator by gently pulling up on it. It may require some force, but do not use excessive force or pry it off.
4. Remove the fabric softener dispenser, if applicable.
5. Locate the bolts that secure the top panel of the washing machine to the cabinet. These are typically located at the back of the machine and may be covered by plastic caps.
6. Remove the bolts and carefully lift the top panel up and back. This should give you access to the drive shaft and shifter.

Note that the specific steps may vary depending on the model of your GE washing machine. It's important to consult the user manual or contact GE customer service for specific instructions related to your machine. Additionally, it's important to exercise caution when working with electrical appliances and to seek professional assistance if you are unsure of how to proceed.

GE washing machine