Why is the sound quality poor when I make a call using a Bluetooth headset?
HUAWEI MediaPad T5, Huawei MediaPad M5 8.4inch, Why is the sound quality poor when I make a call using a Bluetooth headset?
Subject: Huawei - Sub Subject: Bluetooth headsetDate: 7/1/2019 Status: SOLVED
4 answered / 6 voted,
289 viewed.
technician - Monday, July 1, 2019 363Applicable products: HUAWEI MediaPad T5, Huawei MediaPad M5 8.4inch
Prerequisites:
- Read the instructions for your Bluetooth headset and pair it with your Tablet. Ensure that there is sufficient battery power remaining and set the volume to an appropriate level.
- If possible, prepare another Tablet that supports Bluetooth for later use
- Check that there are no obstacles between your Tablet and the Bluetooth headset. Buildings significantly reduce the signal strength, which affects the call quality.
- Check that your Tablet and Bluetooth headset are within range (10 m or 33 ft) to ensure a stable connection.
- Try connecting the headset to another Tablet that supports Bluetooth to check whether there is a problem with your device.
- If the issue persists, back up your data and take your device and purchase invoice to an authorized Huawei Customer Service Center for assistance.
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