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Why can't my Bluetooth headset make calls?

HUAWEI MediaPad T5, Huawei MediaPad M5 10.8inch, Huawei MediaPad M5 8.4inch, MediaPad M5 Pro 10.8inch: Why can't my Bluetooth headset make calls?

Subject: Huawei - Sub Subject: Bluetooth Headset
Date: 7/1/2019 Status: ACTIVE
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❝Why can't my Bluetooth headset make calls?❞ answers. technician asked first. Total 1 replies.

technician - 7/1/2019 1:25:30 AM

Why can't my Bluetooth headset make calls?

Applicable products:
  1. HUAWEI MediaPad T5,
  2. Huawei MediaPad M5 10.8inch,
  3. Huawei MediaPad M5 8.4inch,
  4. MediaPad M5 Pro 10.8inch
Cause:
  • Your Bluetooth headset may not support the callback function.
  • Your Bluetooth headset is not connected to your Tablet or the signal for your carrier network is weak, resulting in failure to make calls using Bluetooth.
  • Your Bluetooth headset is damaged.
Solution:
  • Check the Bluetooth headset manual to make sure your Bluetooth headset supports the callback function. If the function is not support, switch to a Bluetooth headset that supports the callback function.
  • Make sure your Tablet is connected to your Bluetooth headset and that the signal for your Tablet's carrier network is strong. If your Bluetooth headset is not connected to your tablet or phone, reestablish the connection before continuing. If your carrier network"s signal is weak, try moving to a location with a stronger signal.
  • Try connecting your Bluetooth headset to another tablet or phone model and using the callback function.If you are still unable to use the callback function, your Bluetooth headset's calling function may be damaged. Try repairing it or switching to another headset.

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