Why does my Samsung Galaxy M02s keep losing its Wi-Fi connection and how can I fix it?
Why does the Wi-Fi connection on my Samsung Galaxy M02s keep dropping, and how can I fix it compared to other Samsung models?Subject: Samsung - Sub Subject: Galaxy M02s
Date: 5/11/2023 Status: SOLVED
1 answered / 1 voted, 3 viewed.
If your Samsung Galaxy M02s keeps losing its Wi-Fi connection, there could be several reasons behind the issue. Here are some potential causes and solutions to consider:
Samsung Galaxy M02s
- Wi-Fi Signal Strength: Weak Wi-Fi signals can lead to frequent disconnections. Ensure that you are within a reasonable range of the Wi-Fi router. If you are far away, move closer to the router to improve signal strength.
- Router Issues: The problem might be with the router itself. Restart your router to see if it resolves the issue. If possible, try connecting to a different Wi-Fi network to determine if the problem is specific to your Samsung Galaxy M02s or the router.
- Interference and Obstacles: Physical obstacles like walls, furniture, or other electronic devices can interfere with the Wi-Fi signal. Make sure there are no obstructions between your device and the router. Keep your Samsung Galaxy M02s away from devices that can cause interference, such as cordless phones, microwave ovens, or Bluetooth devices.
- Network Congestion: If there are too many devices connected to the same Wi-Fi network or multiple Wi-Fi networks in your vicinity, it can lead to congestion and result in an unstable connection. Consider switching to a less crowded Wi-Fi channel or upgrading to a dual-band router that operates on both 2.4 GHz and 5 GHz frequencies.
- Wi-Fi Sleep Policy: Some devices have Wi-Fi sleep policies that turn off Wi-Fi during sleep mode to conserve battery. Check your Samsung Galaxy M02s' Wi-Fi sleep settings and ensure it is set to stay connected even when the device is asleep.
- Forget and Reconnect to Wi-Fi Network: On your Samsung Galaxy M02s, go to Settings > Connections > Wi-Fi. Find your Wi-Fi network, tap and hold on it, then select "Forget." Afterward, reconnect to the Wi-Fi network by entering the password again.
- Reset Network Settings: Resetting the network settings on your Samsung Galaxy M02s can help resolve software-related issues affecting Wi-Fi connectivity. Go to Settings > General Management > Reset > Reset network settings. Note that this will remove saved Wi-Fi networks and Bluetooth pairings, so you'll need to set them up again.
- Update Firmware and Apps: Ensure that your Samsung Galaxy M02s is running the latest software updates. Firmware updates often include bug fixes and improvements that can address Wi-Fi issues. Also, keep your apps updated from the Google Play Store.
- Safe Mode: Boot your Samsung Galaxy M02s into Safe Mode to check if any third-party apps are causing conflicts with the Wi-Fi connection. If the Wi-Fi connection remains stable in Safe Mode, it indicates that a third-party app might be the culprit. Uninstall recently installed apps or perform a process of elimination to identify the problematic app.
If the Wi-Fi connection issues persist even after trying these steps, it is recommended to contact Samsung customer support or visit an authorized service center for further assistance. They will be able to provide specific guidance and perform diagnostics to identify and resolve the issue.
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❝Why does my Samsung Galaxy M02s keep losing its Wi-Fi connection and how can I fix it?❞ answers. ellis1995 asked first. Total 1 replies.
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