Asko washing machine problem errors, What to do?

PRO HOME WASHING MACHINE STYLE

Asko / Washing machine PRO HOME WASHING MACHINE STYLE: This model is also fitted with Pro Wash system for extra washing and rinsing power allowing also larger loads to be perfectly clean.

You will be able to solve most of the problems in appliance operation by yourself (see Troubleshooting table below).

Washing machine door does not open

Water level too high: Drain the water using the Drain or Spinning program. See "Step 5: Choose the program".

Water temperature in the washing machine is too high: Wait for the water temperature to drop and pump out the water. If you still cannot open the door, use the emergency door opening tool (see chapter "ERRORS – WHAT TO DO? / Manual opening of washing machine door").

The machine will not start

Power supply failure: Press the Startbutton to resume the program

Washing program is not in progress

Washing machine door is not properly closed: Firmly press on the washing machine door until you hear two clicks when it is closed.

There is no voltage in the power outlet: Check if the plug is connected to the power outlet and whether there is electric current (or voltage) in the outlet.

Delayed start function has been selected: To cancel the delayed start function, press the Startbutton and hold it for three seconds.

Washing time is longer than anticipated (the time is regularly updated on the display unit

Low inlet water temperature: Program duration can be up to 60% longer than initially anticipated in the normal progress.

UKS* (*unbalance system) stability system engaged due to unevenly distributed laundry: Program time is extended due to the need to redistribute the laundry in the drum.

Low mains voltage: Washing machine needs more time because the power mains voltage is too low.

Power supply failure: Program time is extended by the duration of the power supply failure.

Display does not light up

There is no voltage in the appliance: Check if the plug is connected to the power outlet and whether there is electric current (or voltage) in the outlet.

The wording on the display unit is not in your language

You have not selected your preferred language yet: Choose the preferred language (see "STEP 5 / Settings / Choosing the language").

Wet laundry ("unbalance" will appear on display)

A small amount of laundry will often be unevenly distributed:

• Loosen and redistribute the laundry and select the Drain or Spinning program.
• Increase the amount of laundry in the washing machine and restart the program (see "STEP 7: Start the wash / Adding or removing laundry after the start of the program".

There are traces of grease (or grease rolls) on the clothes

The laundry was very greasy: Wash the laundry again. When your laundry is this heavily soiled, add more washing powder or use a liquid detergent in combination with a more powerful (longer) program

There are still stains on the laundry

You used bleach-free liquid detergent or powder detergent for coloured laundry: Use a detergent that contains bleach.

You selected an unsuitable program: Use special stain removers.

There are white residues of washing powder on the laundry

This is not due to poor rinsing by your washing machine, but rather due to phosphatefree detergents which contain ingredients (zeolites) for water softening. These ingredients may be deposited on the laundry:

• Immediately rinse the laundry again.
• Use liquid detergents that do not contain zeolites.
• Try removing any residues with a brush.

There is powder detergent left in the main wash compartment of the detergent compartment

Water pressure not high enough: Clean the net on the water supply hose.

Some washing powders may stick strongly to the detergent compartment if it is empty:

• Choose higher water level or extra rinse (see "Step 6 / Choose program settings").
• Wipe the detergent compartment before adding the powder detergent.

There is conditioner left in the conditioner compartment of the detergent compartment

Plug cap is not positioned correctly or it is clogged:

• Make sure the plug cap in the conditioner compartment of the detergent compartment is positioned correctly.
• Clean the plug cap (see chapter "CLEANING AND MAINTENANCE / Cleaning the detergent compartment").

Odour in the washing machine drum

Residues of fabric, washing detergent, and conditioner in the filter: Check if the filter is clean.

Development of germs and bacteria: Choose a self-cleaning (Drum Cleaning) program (see "STEP 5: Choose the program").

Machine is moving during operation

Feet not adjusted correctly: Level the feet (see chapter "INSTALLATION AND CONNECTION / Adjusting the feet").

Transport bolts not removed: Remove the transport bolts (see chapter "BEFORE USING THE APPLIANCE FOR THE FIRST TIME / Transport protection").

Machine is moving during spinning

Unevenly distributed laundry or not enough laundry:

• The washing machine will automatically decrease the spin speed if vibration is too strong.
• Increase the amount of laundry in the washing machine and restart the program (see "STEP 7: Start the wash / Adding or removing laundry after the start of the program").

Noisy (loud) drain pump

Drain pump filter is clogged: Filter housing and drain pump impeller are clogged.

Make sure the drain pump filter is clean: Make sure the filter housing is clean. (See chapter "CLEANING AND MAINTENANCE/ Cleaning the filter").

Note: Repairs must only be carried out by an adequately trained person. Repair or any warranty claim resulting from incorrect connection or use of the washing machine shall not be covered by the warranty. In such cases, the costs of repair shall be charged to the user.