How to fix GM 21 Pro's Wi-Fi disconnection?

How to Fix GM 21 Pro's Wi-Fi Disconnection

How to Fix GM 21 Pro's Wi-Fi Disconnection

An intermittent Wi-Fi disconnection issue can be frustrating, especially when using a GM 21 Pro smartphone. However, there are several troubleshooting steps you can follow to fix this problem. In this article, we will discuss some potential solutions to remedy Wi-Fi disconnection issues on the GM 21 Pro device.

1. Restart Your GM 21 Pro

A simple restart can often resolve various software glitches affecting Wi-Fi connectivity. To restart your GM 21 Pro, follow these steps:

1. Press and hold the power button until the power options menu appears on the screen.
2. Select the "Restart" option from the menu.
3. Wait for the device to reboot and check if the Wi-Fi disconnection issue is resolved.

2. Check Wi-Fi Signal Strength

Weak or unstable Wi-Fi signals can cause disconnections. Ensure that you are within range of your Wi-Fi router and check the signal strength on your GM 21 Pro. Follow these steps to check the signal strength:

1. Swipe down from the top of the screen to open the notification panel.
2. Tap on the Wi-Fi icon to access the Wi-Fi settings.
3. Check the signal strength bars next to your Wi-Fi network name.
4. If the signal is weak, try moving closer to the router or consider using a Wi-Fi range extender to improve coverage.

3. Forget and Reconnect to Wi-Fi Network

Sometimes, reconnecting to the Wi-Fi network can resolve temporary connection issues. Here's how to do it:

1. Go to the Wi-Fi settings on your GM 21 Pro as mentioned in the previous step.
2. Tap and hold the Wi-Fi network you are currently connected to.
3. Select the "Forget" or "Forget Network" option.
4. After forgetting the network, restart your GM 21 Pro and reconnect to the Wi-Fi network by entering the correct password.

4. Update GM 21 Pro's Software

Software updates often include bug fixes and improvements that can address Wi-Fi connectivity issues. To update your GM 21 Pro's software, follow these steps:

1. Go to the "Settings" menu on your GM 21 Pro.
2. Scroll down and tap on "System" (or "About phone," depending on your device).
3. Select "Software Update" or "System Update."
4. If an update is available, follow the on-screen instructions to download and install it.

5. Reset Network Settings

If none of the previous steps have resolved the Wi-Fi disconnection issue, you can try resetting the network settings on your GM 21 Pro. This will remove all saved Wi-Fi networks and their passwords, so make sure to note them down beforehand. Here's how to do it:

1. Open the "Settings" menu on your GM 21 Pro.
2. Scroll down and tap on "System" (or "About phone," depending on your device).
3. Select "Reset options" or "Backup & reset."
4. Tap on "Reset Wi-Fi, mobile & Bluetooth."
5. Confirm the action by selecting "Reset Settings."

After resetting the network settings, reconnect to your Wi-Fi network and check if the disconnection issue is resolved.

If the problem persists even after following these steps, it is recommended to contact the GM 21 Pro manufacturer's customer support or seek assistance from a professional technician who specializes in smartphone repairs.