How to fix GM 21 Pro's Wi-Fi disconnections?

How to Fix GM 21 Pro's Wi-Fi Disconnections?

How to Fix GM 21 Pro's Wi-Fi Disconnections?

If you are experiencing frequent Wi-Fi disconnections on your GM 21 Pro smartphone, it can be quite frustrating. However, there are several effective methods that you can try to resolve this issue and ensure stable Wi-Fi connectivity. In this article, we will guide you through these troubleshooting steps.

1. Restart Your Device

The first step in troubleshooting any connectivity issue is to restart your device. This simple action can help resolve temporary software glitches and refresh the device's network settings. Press and hold the power button, then select "Restart" from the menu that appears.

2. Check Wi-Fi Signal Strength

Weak Wi-Fi signal can cause intermittent disconnections. Ensure that you are within the range of your Wi-Fi network and check the signal strength on your GM 21 Pro. If the signal is weak, consider moving closer to the router or use a Wi-Fi range extender to boost the signal throughout your home or office.

3. Forget and Reconnect to Wi-Fi Network

Sometimes, the connection between your GM 21 Pro and the Wi-Fi network can become corrupted. To fix this, you can forget the network and then reconnect to it:

1. Go to your device's Settings.
2. Select "Wi-Fi" and find the network you want to forget.
3. Tap on the network name and select "Forget" or "Forget network."
4. Once forgotten, reconnect to the network by selecting it from the available Wi-Fi networks and entering the password if required.

4. Reset Network Settings

If the previous steps didn't resolve the issue, resetting the network settings on your GM 21 Pro can help. Keep in mind that this action will remove saved Wi-Fi networks and their passwords. To reset network settings:

1. Open the Settings app on your device.
2. Tap on "System" and then select "Reset."
3. Choose "Reset Wi-Fi, mobile & Bluetooth."
4. Confirm the reset by selecting "Reset settings."

5. Update Firmware

Outdated firmware can lead to Wi-Fi connectivity problems. Make sure that your GM 21 Pro is running the latest available firmware version. Check for updates by going to Settings > System > Advanced > System update. If an update is available, download and install it.

6. Factory Reset

If none of the above methods work, performing a factory reset may be necessary. This step will erase all data on your device, so make sure to back up any important files beforehand. To factory reset your GM 21 Pro:

1. Go to Settings > System > Reset options.
2. Select "Erase all data (factory reset)" and follow the on-screen instructions to confirm.

Once your GM 21 Pro restarts, set it up as a new device and see if the Wi-Fi disconnections issue persists.

By following these troubleshooting steps, you should be able to mitigate the Wi-Fi disconnections problem on your GM 21 Pro smartphone. If the issue persists, it is recommended to contact the manufacturer's support or bring your device to an authorized service center for further assistance.