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In PUBG Mobile, users can make in-game purchases using real money to obtain various items such as weapons skins, outfits, and other cosmetic items. The game offers several payment options such as credit card, Google Play balance, or Apple Pay, among others.

To make an in-game purchase, users need to navigate to the in-game store and select the item they wish to purchase. They can then proceed to make the payment using their preferred payment method. Once the payment is processed, the item will be added to the user's inventory, and they can use it in the game.

However, users may encounter several issues while making in-game purchases. Some common issues are:

1. Payment errors: Users may experience errors while making payments, such as the payment not going through or incorrect charges being applied.
2. Delayed item delivery: Sometimes, users may not receive the purchased item immediately after making the payment. This can be frustrating, especially if they were expecting to use the item right away.
3. Unauthorized transactions: In rare cases, unauthorized transactions may occur, resulting in users being charged for purchases they did not make.
4. Refund issues: Users may encounter issues while trying to get a refund for a purchase they made, such as the refund request being denied or the refund taking longer than expected.

It is important for users to be aware of these issues and to contact the game's customer support team if they encounter any problems while making in-game purchases. By doing so, they can resolve the issues and continue to enjoy the game without any interruptions.