How can I troubleshoot the problem of weak and dropping Wi-Fi connection on my General Mobile GM 21 Plus?

Experiencing weak and dropping Wi-Fi connections can be frustrating, but there are several troubleshooting steps you can try to address the issue on your General Mobile GM 21 Plus. Here are some potential solutions:

General Mobile GM 21 Plus

1. Restart your phone and router: Begin by turning off your phone and then unplugging your router from the power source. Wait for a few seconds before plugging it back in and turning on your phone. This simple step can often resolve temporary connection issues.
2. Check Wi-Fi signal strength: Move closer to your router to see if the Wi-Fi signal improves. Walls and other obstacles can weaken the signal, so being closer to the router can help identify if the issue is related to signal strength.
3. Forget and reconnect to the network: On your phone, go to Settings > Wi-Fi and find the network you're experiencing issues with. Tap on it and select "Forget" or "Forget network." Then, reconnect to the network by selecting it again and entering the password if required.
4. Reset network settings: In your phone's settings, navigate to System > Reset options > Reset Wi-Fi, mobile, & Bluetooth. Confirm the action to reset your network settings. This will remove saved Wi-Fi networks and Bluetooth connections, so you'll need to reconnect to them.
5. Disable Wi-Fi optimization: Some devices have a feature called Wi-Fi optimization or Wi-Fi+, which automatically switches between Wi-Fi and mobile data to provide a more stable connection. However, this feature can sometimes cause issues. To disable it, go to Settings > Wi-Fi > Advanced settings and look for Wi-Fi optimization or a similar option. Disable it if it's enabled.
6. Update software: Ensure that your General Mobile GM 21 Plus is running the latest software version. Manufacturers often release updates that can include improvements and bug fixes related to Wi-Fi connectivity. Check for updates in Settings > System > Software update.
7. Factory reset: If all else fails, you can perform a factory reset on your phone. This will erase all data on your device, so it's essential to back up your important files beforehand. To perform a factory reset, go to Settings > System > Reset options > Erase all data (factory reset). Confirm the action and follow the on-screen instructions.

If the issue persists after trying these troubleshooting steps, it may be helpful to contact General Mobile support or your internet service provider for further assistance.