Motorola Moto E6s 2020 Wi-Fi Not Working Properly

Motorola Moto E6s 2020 is a budget-friendly smartphone that offers decent features and performance. However, some users have reported issues with the Wi-Fi connectivity of this device. If you are facing problems with the Wi-Fi on your Moto E6s 2020, this article aims to provide some troubleshooting steps to help resolve the issue.

1. Restart the Device

First and foremost, try restarting your Moto E6s 2020. Sometimes, a simple restart can fix minor software glitches and connectivity issues.

2. Forget and Reconnect to Wi-Fi Network

If restarting didn't work, try forgetting the Wi-Fi network you are trying to connect to and then reconnecting to it. Follow these steps:

1. Go to "Settings" on your Moto E6s 2020.
2. Select "Wi-Fi" from the options.
3. Locate the Wi-Fi network you are having trouble with, and long-press on it.
4. Tap on "Forget network."
5. Now, reconnect to the same Wi-Fi network by selecting it from the available networks and entering the correct password.

3. Clear Wi-Fi Cache and Data

If forgetting and reconnecting to the Wi-Fi network didn't fix the issue, clearing the Wi-Fi cache and data can help in resolving any conflicts. Here's how:

1. Open "Settings" on your Moto E6s 2020.
2. Go to "Apps" or "Applications" (this may vary depending on the Android version).
3. Select "Wi-Fi" from the list of installed apps.
4. Tap on "Storage."
5. Choose "Clear Cache" and "Clear Data."

4. Update Software

Software updates often contain bug fixes and improvements related to Wi-Fi connectivity. Ensure that your Moto E6s 2020 is running the latest software version available. Here's how to check for updates:

1. Access "Settings" on your device.
2. Scroll down and select "System."
3. Tap on "Advanced" and then choose "System Update."
4. If an update is available, download and install it.

5. Factory Reset

If none of the above methods work, performing a factory reset on your Moto E6s 2020 can potentially resolve the Wi-Fi issue. However, please note that performing a factory reset will erase all data on your device, so ensure to back up your important data before proceeding. Here's how to perform a factory reset:

1. Open "Settings" on your Moto E6s 2020.
2. Go to "System" and select "Advanced."
3. Tap on "Reset" or "Reset options."
4. Select "Factory data reset" or "Erase all data."
5. Follow the on-screen instructions to complete the reset process.

If the Wi-Fi problem still persists after trying all the troubleshooting steps mentioned above, it is advisable to contact Motorola Support or visit a service center for further assistance.

Remember, these are general troubleshooting steps that may resolve Wi-Fi issues on the Motorola Moto E6s 2020. However, individual experiences may vary, and it is always recommended to consult official support channels for specific guidance.