Sump Pump Troubleshooting: Tips and Advice

A sump pump is an essential tool for homeowners that helps prevent basement flooding and dampness. It works by pumping water out of the sump pit located in the basement or crawl space of a house. However, like any mechanical device, sump pumps can experience issues and require troubleshooting. In this article, we will discuss some common sump pump problems and provide useful tips for troubleshooting them.

1. No Power

If your sump pump doesn't turn on, the first thing you should check is if it is properly plugged into a power outlet. Ensure that the outlet is functioning by plugging in another device. If the power is the issue, check your circuit breaker to see if it has tripped. Reset it if necessary. In case the problem persists, consider calling an electrician.

2. Switch Problems

The sump pump relies on a float switch or a pressure sensor to activate the pump when water reaches a certain level. If the pump isn't working even though it has power, check the switch or sensor. Sometimes, they can get stuck or obstructed by debris. Clean or repair any obstructions and test the switch functionality. If the switch is damaged, it may need to be replaced.

3. Unusual Noises

If your sump pump is making strange noises, it could indicate a problem. Grinding, rattling, or gurgling noises might suggest that debris is caught in the impeller or there is a loose/broken component. Try cleaning the pump or removing any lodged debris. If the noise persists, it's advisable to contact a professional plumber or service technician to assess and fix the issue.

4. Continuous Running

Opposite to a pump that won't turn on, a sump pump that runs constantly can indicate a different concern. It could mean that the pump is not properly installed or that the water level in the pit is too high. Check the pump position to ensure it is correctly installed and adjust the float switch or sensor according to the manufacturer's instructions. If the problem persists, it might be beneficial to consult with a plumbing expert.

5. Backup System Failure

If you have a backup sump pump system, it is crucial to ensure that it is operational in case of a power outage or primary pump failure. Regularly test your backup system by unplugging the primary pump or simulating a power outage. If the backup pump does not activate, check its power source and switch mechanisms. If necessary, consult the user manual or contact the manufacturer for guidance.

Being familiar with these common sump pump problems and their troubleshooting measures can save you from costly water damages and inconveniences. However, if you are unsure or uncomfortable dealing with a sump pump issue, it is always recommended to seek assistance from a professional plumber or an experienced technician.